Jobs in the UX Office

Lead User Experience Designer

The Lead User Experience Designer (UXD) is responsible for the design, development, and deliverables surrounding enterprise software applications. The Lead UX Designer contributes to standards, and collaborates with a team of user experience architects, developers, accessibility analysts, and subject-matter experts to ensure high quality of the overall user experience for enterprise software. The Lead UX designer applies principles of user-centered design to the development and documentation of the interactive components of enterprise software. The UXD will use methods that may include design patterns, wireframes, prototypes, user research, and usability evaluations.

The UXD generates interfaces from low- and high-fidelity prototypes to production-worthy, front-end web markup and code. Within this context, the UXD will show initiative, creativity, and innovation in the development of stable, maintainable, and efficient solutions.

Consult with clients to identify, analyze, refine and document business requirements and processes and develop associated solutions. Effective analytical skills are essential for this position. The designer will need to work effectively and establish collegial relationships with his/her counterparts within the team.

Required: Bachelor's degree in graphic design, human centered interface design, or related field. At least four years of experience designing and creating interfaces for complex systems/sites with large, diverse audience base.

Combinations of related education and experience may be considered.

Qualified applicants will have a strong understanding of interface design and visual design principles for web applications, sites, and systems, including translating user research findings into functional requirements and developing functional specifications. Extensive experience with HTML, CSS, JavaScript, React, Angular, or visual design software. Extensive Understanding of the major browsers (Firefox, Internet Explorer, Safari, etc.) and creating sites/systems to work with varying browser capabilities. Demonstrated competence with both PC and Macintosh platforms. In depth experience with research methodologies, including experiment design, contextual inquiry, interviewing and observation, usability testing, focus groups, surveys, expert evaluation, or web data analytics (e.g., conversion analysis).

Expertise in multiple design tools, (e.g. Axure, XD, InVision, Sketch, Illustrator, Photoshop). Familiarity with accessibility best practices.

Position requires excellent oral, written and listening skills, ability to interpret complex requirements and communicate with customers from both technical and non-technical backgrounds. Demonstrated analytical and problem solving skills to take business requirements and abstract them into specifications. Effective time management skills with an ability to deliver consistently high quality work even in the face of changing priorities. Excellent interpersonal and communication skills necessary for working collaboratively and strategically within a diverse environment.

Preferred Qualifications: Knowledge of and experience with good user-centered design methods is required and experience with usability evaluations.

Apply for the Lead User Experience Designer position

Accessibility Analyst

Evening / Weekend hours required: No
Hours / week: up to 20
Pay Rate: $15 / Hour
Work Study: No

Assist the Indiana University User Experience Office (UXO) Accessibility team in making all of IU’s digital experience more accessible. Evaluate and address the accessibility of IT and other online services to ensure equal access to and equivalent ease of use of those services for all of the IU community. Provide recommendations on how to improve accessible technology, content, and services.

The successful candidate will acquire in-depth knowledge about how people with disabilities access technology, how to perform multiple levels of accessibility audits, best practices for creating accessible web sites, and how to remediate accessibility issues to support digital experiences for students, faculty, and staff in higher education.

Job Responsibilities:

  • Learn and master accessibility auditing and accessible content creation techniques
  • Generate reports based on accessibility audits performed
  • Acquire in-depth knowledge about how people with disabilities access technology
  • Participate in high and low level accessibility audits and client meetings
  • Provide direct support to aid Indiana University staff in the remediation of accessibility issues
  • Participate in presentations and trainings on different accessibility topics
  • Track work, report metrics, and organize tasks


  • Excellent verbal and written communication skills
  • Proficiency in HTML, CSS, and JavaScript is required
  • Able to visually evaluate images and visual layouts of information
  • Skills in debugging web technologies
  • Personable and have excellent customer service skills
  • Working knowledge of MS Office applications, particularly Word, PowerPoint and Excel
  • Detail oriented and able to work effectively and efficiently with minimum supervision

Preferred Qualifications:

  • Working knowledge of accessibility laws and guidelines (Americans with Disabilities Act as Amended, Rehabilitation Act of 1973 Section 508, WCAG 2.0)
  • Working knowledge of user experience, universal design, accessible design, and human interaction factors
  • Working knowledge of disability awareness, how users with disabilities access technology, and assistive technologies
  • Skills working with advanced programing and markup languages (WAI-ARIA, jQuery, PHP, etc.)

To Apply:

Please send an email to

Include the following in your message:

  • Why you are interested in this position.
  • What you bring to this position.

Indiana University is an equal employment opportunity/equal access/affirmative action employer and a provider of ADA services.